Every missed deadlineis money your carrierkeeps forever.
ClaimCMR tracks every CMR claim deadline, scores your documentation before you file, and surfaces why carriers deny — so your logistics team recovers what they're legally owed.
Built for logistics teams across Europe
€2.4B+
EU freight claims filed annually
*Industry estimate based on IRU annual freight data
7 days
CMR visible damage deadline
8.33 SDR
Maximum carrier liability per kg
CMR Convention Article 23
1yr
CMR limitation period before claims expire
CMR Convention Article 32
* Statistics based on industry research.
Your team is losing claims
they should win
Across every warehouse, port, and depot in Europe, cargo gets damaged daily. The freight claims process defeats most logistics teams before they even start.
The 7-day window closes while paperwork waits
Under CMR Convention, visible cargo damage must be noted on the CMR document at the moment of delivery. For hidden damage discovered later, you have 7 days. Most teams track this in spreadsheets — or not at all. One missed Friday delivery means a lost claim by Wednesday.
Carriers deny valid claims on technicalities
A missing exception note. Wrong claim form. Repair estimate from the wrong assessor type. Carriers know the rules better than most shippers. Without intelligence, you're filing blind.
3PLs manage 80 clients with no dedicated tool
A regional 3PL handling 80 shipper clients manages hundreds of claims in email threads and shared files. The right tool simply hasn't existed — until now.
From damage reported
to money recovered
Log the claim
Enter PRO number, carrier, delivery date. 30 seconds.
Deadline calculated
CMR rules applied instantly. Alerts scheduled automatically.
Score and submit
Documentation checklist, strength score, packet generated.
Track and recover
Carrier response tracked. Denial patterns surfaced.
Everything you need to recover
freight losses
From the moment cargo is damaged to the day the settlement clears — ClaimCMR manages the entire lifecycle.
CMR Deadline Engine
Automatically tracks CMR deadlines the moment a claim is logged — visible damage at delivery, 7-day hidden damage window, 21-day delay claims, and 1-year filing limitation. Multi-stage alerts at 90, 30, 14, and 7 days ensure nothing slips.
Per CMR Convention Articles 30 & 32
Claim Strength Scoring
Every claim gets a 0-100 score. See what's weak before the carrier does.
Ready to file
Carrier Denial Intelligence
Carrier denial patterns tracked and surfaced as your claims data builds over time.
Submission Packet Generator
One click generates a complete claims packet with CMR consignment note, photos, repair estimates, and the correct carrier-specific form. Download as PDF or email directly.
3PL White-Label Portal
Give every shipper client their own branded portal at claims.yourcompany.eu. They log in, see their claims, track recoveries — all under your company name.
Multi-Client Dashboard
Manage claims for every shipper client from one dashboard. Filter by client, carrier, status, deadline. Monthly recovery reports per client prove your value at every QBR.
Become the first to share
your results
ClaimCMR is in active rollout across EU freight teams. If you're ready to be first in your market:
The scale of the problem
€2.4 billion in EU freight claims
filed every year.
Most logistics teams manage this with spreadsheets and email threads. ClaimCMR was built for the ones who are ready to do better.
Start recovering what
you're owed
Join the first EU logistics teams managing CMR claims the right way.
14-day free trial · No credit card · Cancel anytime